Testimonial from Nicola Marchesini-Dawes

Hope you are well? It was great to meet you and I would like to take this opportunity to say how much I enjoyed the training (as did the rest of the group) I view taking time away from the desk as a real investment to be nurtured: but not only were these 2 days a valid investment, they were also very motivational. My challenge to myself is now to lead by example and put the learning into practice: I will pick up that phone !!, and working with Neil, my Deputy SM, coach other members of the team. Thank you for 2 really enjoyable days : I will ensure with Neil they become truly worthwhile back at the coal face. Look forward to working with you again soon.

Nicola Marchesini-Dawes, Desk Based Sales Manager
BT plc
www.bt.com