Terms & Conditions

Payment:

Once the training dates has been agreed in writing by both parties, Seven V Ltd will raise an invoice in advance of the course. Invoices are due for payment 28 days before courses commence.

Cancellations:

Cancellations or transfers must be in writing and become effective on the date received Seven V Ltd. We regret that we cannot accept cancellations within 28 days of the course start date, although substitute delegates will always be welcome.

Transfers:

Bookings for which payment has been received by the due date (i.e. 28 calendar days before the original course start date) may be transferred, once only without further charge, up to 7 working days before course commencement. Other transfers are treated as cancellations, please see cancellations above for details. Please note that no refund can be given on any bookings which have already been transferred without charge.

Trainer Travel & Subsistence Costs:

When the agreed location of the course is more than 90 minutes commute time from the Trainer’s based, travel and subsistence costs will apply and be agreed at the point of sale with the client. Associated travel costs will be charged at cost, and a 24 hour subsistence rate of £200 per trainer will be added to the invoice. On international trips a day travel rate will be charged at half the agreed day training rate of each respective trainer for each day travelled.

VAT:

Where VAT applies, fees are quoted exclusive of VAT, which will be added to invoices at the prevailing rate.